PULSE REAL-TIME RESTAURANT ANALYTICS APP

Make decisions at the moment they matter the most

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Get out of the weeds with our Pulse Real-Time app for general managers and restaurant executives.

The Aloha app most managers can’t live without

Notifications alert you to unusual activity so you can uncover and address issues immediately
Manage and view multiple locations from high-level stats down to the individual check-level and compare performance
Sales forecasting helps you staff the right number of employees and save money on labor costs
Recognize and reward your best employees while changing the negative behaviors that can impact your profit margin
Customizable dashboard that highlights KPIs like net sales, labor percentage, number of voids and comps, and much more

Solution features

Sales Data

Track sales by category down to the individual item level. Sales can be viewed by hour, day part, revenue center, category and individual reporting channels.

Labor Data

Track employees nearing overtime to ensure labor compliance. Identify your MVPs using a ranking of each employee’s sales, tip averages and table turns. Drill down into each job code to see who’s currently on the clock and who’s on break.

Sales Forecast

Track how you are performing against previous weeks using the sales forecast.

Check Detail

Review all closed and open checks for the day. Identify voids, comps and/or promotions using color-coded alerts for easy and fast spot auditing.

Table Information

View table turn times and quickly see how many tables are occupied and guests seated.

Key benefits

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Experience means everything

Join more than 150,000 restaurants that rely on NCR Voyix to elevate their experiences.

300,000

Managers and executives rely on our Pulse app to manage their business

8 out of 10

Global brands use NCR Voyix solutions and services

In restaurant POS software globally (RBR 2020)

Talk to an expert

Contact our customer service desk for more information on how to buy or to get support.

Sales & Service

Call: 1-800-CALL-NCR VOYIX (1-800-225-5627) US

Outside the U.S.: 1-937-445-1936

Restaurant Sales: 888-253-6961

‍Retail Sales (New Sales Only): 1-844-240-7256

Government Sales: gov.sales@ncr.com

Service: 1-800-CALL-NCR

Support

NCR Silver or Aloha Cloud Support: 877‑270‑3475

NCR Aloha Support for Small Business:

Texas Region: 844‑263‑0305

West Region: 844‑263‑0298

Northeast Region: 844‑263‑0190

Central Region: 844‑263‑0147

Southeast Region: 844‑249‑9602

Customer Support for Retail Products:

General Retail (Power Warehouse, Counterpoint) software support: 1‑800‑533‑2277

Retail POS (RPOS terminals) software support: 1‑800‑CALL‑NCR

Customer Support for Financial Products:

ATM & ITM Software Support: 1‑800‑262‑7782

Customer Support for Stadium and Venue Products:

Venue Support Team: 1‑800‑454‑8444

Customer Support for Payment Processing:

Payment processing:
‍1‑800‑834‑4405
Assist.payments@ncr.com

Government & Utilities:
Help.payments@ncr.com

Financial Institutions - Partners:
Terminalsupport.payments@ncr.com

TruRating or Survey information:
‍1‑855‑965‑1960
hello@trurating.com

Other Contacts

Incident Status Lookup: Click Here
Careers: Click Here
Become a Supplier: Click Here
Investors: 1‑678‑808‑6995
Media: media@ncr.com

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Thanks for contacting NCR VOYIX! We’re connecting your inquiry to the retail team member best equipped to help you. They will reach out as quickly as possible.

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Built by industry experts Our restaurant POS solutions are built by industry experts to help increase guest engagement, speed and efficiency. See how they compare	Aloha Cloud Ideal for restaurants looking for a simple cloud-based solution. Learn more Aloha Cloud Request a demo Learn more	Aloha Essentials Ideal for restaurants that need more robust capabilities for off-premise and restaurant management. Learn more Aloha Essentials Request a demo Learn more

See how they compare

	Aloha Cloud	Aloha Essentials
Point of Sale
Customer Care & Onboarding Support
Payment Processing + EMV
Basic Loyalty
Restaurant Grade Hardware
Email Marketing		Optional add-on
Online Ordering	Optional add-on
Contactless Order & Payments via QR Code	Optional add-on
Advanced Reporting & Business Intelligence	Optional add-on
Gift Cards	Optional add-on
Advanced Loyalty and Marketing	Optional add-on	Optional add-on
Kitchen	Optional add-on	Optional add-on
Digital Signage	Optional add-on	Optional add-on
Payroll	Optional add-on	Optional add-on
Labor and Inventory Management	Optional add-on	Optional add-on

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All the capabilities you need to run your restaurant end to end.

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