NCR VOYIX CONSUMER SOLUTIONS
Understand and engage with valuable customers
A data management, loyalty and marketing platform for restaurant marketers.
Unify your data to drive loyalty and revenue
- Optimize your marketing campaigns using experiential and transactional data
- Identify and reward high-value customers while deprioritizing marketing spend on lower interaction customers
- Use spend and non-spend data to gain deeper insight into what your guests value so you can focus your marketing efforts on driving repeat visits
Let the system work for you
No marketing staff? No problem. Our solution makes marketing easy with automated triggers, scheduled campaigns and tech that just keeps getting smarter the more you use it.
- No more having to manage your marketing daily—automated campaigns do the work for you
- Easily set up the system to start or stop sending communications based on pre-defined triggers or events
- Reallocate your campaign management staff to other priorities through automated marketing programs
Use data to boost check size, loyalty and more
Focus your marketing efforts and budget on high value customers instead of customers who have already churned.
- Easily identify and target customers who will spend more with you
- Know which guests need an incentive to return and who will purchase at full price
- Increase your average check size by recommending additional menu items you know each individual guest will love
Transform the way you identify, understand and motivate your most valuable customers
The Consumer Marketing platform enables you to create and deliver unified guest experiences that matter, enriched with and continuously informed by data.
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Solution features
See the impacts of Consumer Marketing on your restaurant.
Increase revenue
Optimize your marketing campaigns using experiential and transactional data.
Optimize your labor
Reallocate your dedicated campaign management staff to other priorities through automated marketing programs.
Protect your margins
Identify and reward high-value customers while deprioritizing marketing spend on lower interaction customers.
Increase lifetime value
Understand the potential lifetime value of your customers and deliver timely, relevant offers.
Boost loyalty
Use spend and non-spend data to gain deeper insight into what your customers value so you can focus your marketing efforts on driving repeat visits.
Consolidate vendors
Manage email/SMS marketing, promotions and offers, loyalty and campaign management in one application—from one source.
The Loyalty Iceberg: Creating human-centered experiences
When it comes to creating enduring customer relationships, transactions are just the tip of the iceberg. A customer must choose you over the competition over and over—for reasons beyond price.
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Resources that keep your tables turning
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